Frequently Asked Questions

Our physical therapists are very flexible and willing to work with your schedule. We understand it is difficult to take time away from work for visits. During your initial evaluation you and your therapist can discuss a treatment schedule that coincides with your personal schedule. If necessary, clinic hours can run anywhere from 7am-6pm but advertised hours are 8am-5pm.

Most insurance plans cover outpatient therapy. Usually, there is a deductible and/or a co-payment for each visit. Once you schedule your visit and you have provided the receptionist with your insurance card and information, he or she will verify your benefits for you and let you know what your estimated cost will be before and after your insurance covers your treatments. If you have any insurance questions or would like to have your benefits verified prior to treatment please call (701) 364-APEX and our receptionist will be happy to assist you.

Some insurances do not require a referral from a doctor. For instance, if you are a Blue Cross Blue Shield of North Dakota or Minnesota with no insurance affiliations or a Heartland Healthcare Network affiliation, a doctors referral is not required prior to scheduling your appointment with one of our physical therapists.

On your initial visit, please bring a doctor referral if available, your insurance card, a list of any medications you may be taking, and any other appropriate billing information.

All physical therapy exams are private. Loose-fitting, comfortable clothing is recommended and shorts if you are being treated for anything from your hips down to your feet.

Each visit will take about an hour.  

To initiate a program of therapy, the therapist will do a thorough examination of the patient. This includes obtaining a patient history and selecting and performing specific tests and measurements to obtain data and information on your condition. Your therapist will develop a personalized treatment plan for you and discuss your road to recovery.

The frequency and duration of treatment will be determined by your physician or after the initial evaluation by your therapist. Each individual is different as is each physical condition that requires treatment.

Physical Therapists are licensed healthcare professionals who are experts in musculoskeletal dysfunctions. Therapists are trained to analyze movement and identify abnormal mechanics. From this assessment, a physical therapist will treat a dysfunction with manual skills that will accelerate the recovery process. 

Physical therapy can be an effective treatment for incontinence, pelvic floor weakness/pain, pre and post-natal pain and dysfunction, post-gynecological surgery, and many other conditions common to females. Brooke Erstad, PT, DPT has received her Certificate of Achievement in Pelvic Physical Therapy (CAPP). Because of the extensive training and study involved, CAPP providers understand the complex intricacies of the pelvic floor and are therefore well-equipped to treat patients who have undergone hysterectomy or suffer from pelvic pain and other pelvic conditions. Pelvic floor therapy sessions often include gentle muscle release, biofeedback retraining and self-management techniques to help patients improve their quality of life.

Check out our Guide to Women’s Health

Your therapy program will include a home program to be carried out independently. Our therapists use patient-related instruction to educate the patient and patient’s families or care givers when necessary, about the patient’s current condition, treatment plan, and future transition to home, work, or community roles.

We have six locations:

Our main clinic is located in West Fargo at 1420 9th St E Suite 401, West Fargo, ND 58078.

Our locations are:

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