Patient Care Coordinator – Jamestown

Position Type:

Non-Provider

Job Type:

Patient Care Coordinator

Office Location:

Jamestown

Position Pay:

$18-21/hour

To Apply:

To apply for this position, please send a resume and cover letter to Betsy at [email protected].

About This Position

Join the Apex Team – Where People Matter and Work Feels Rewarding

Are you looking for a full-time career in a positive, team-oriented environment where you can make a difference every day? At Apex Physical Therapy and Wellness Center, we’re more than just a physical therapy clinic—we’re a team that is passionate about helping our patients and supporting one another.

As a privately owned, outpatient physical therapy practice, we pride ourselves on providing exceptional care with a personal touch. We believe every patient deserves the time, attention, and compassion needed to help them recover, prevent injury, and return to doing what they love. That same philosophy extends to our employees. We strive to create a workplace where people feel valued, supported, and excited to come to work each day.

We’re currently seeking a friendly, dependable, and motivated Front Desk Professional to join our team. If you enjoy connecting with people, thrive in a fast-paced environment, and take pride in keeping things organized, we’d love to meet you.

Why You’ll Love Working at Apex:

  • A fun, supportive, and collaborative team culture
  • The opportunity to make a meaningful impact in patients’ lives every day
  • A workplace that values positivity, professionalism, and personal growth
  • A privately owned practice where employees are known, appreciated, and empowered
  • Incredible benefits package including 100% employer paid single health insurance plan
  • Vision, dental, and supplementary insurance
  • 401k plan with up to 4% match
  • Employee Assistance Program
  • Access and free membership to our 24/7 on-site gym, discounted products, discounted massages and employee engagement program to make it easy to prioritize your own health and wellness
  • The chance to build lasting relationships with patients and coworkers alike

What You’ll Do:

  • Welcome and register patients with warmth and professionalism
  • Answer incoming phone calls and assist patients with questions
  • Schedule appointments and coordinate patient care throughout treatment plans
  • Verify insurance information and obtain necessary documentation
  • Maintain accurate patient records and assist with administrative tasks
  • Work closely with therapists and teammates to provide an outstanding patient experience

What We’re Looking For:

  • Excellent customer service and interpersonal skills
  • Strong verbal and written communication abilities
  • Proficient computer skills
  • Exceptional organization and attention to detail
  • The ability to work independently while also collaborating effectively with a team
  • Reliability, professionalism, and a willingness to learn
  • Previous healthcare experience is preferred but not required

If you’re looking for more than just a job—if you’re looking for a place where you can grow, be part of an incredible team, and truly make a difference—we invite you to apply and discover why so many people love being part of Apex.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Free fitness classes
  • Gym membership
  • Health insurance
  • Life insurance
  • On-site gym
  • Paid time off
  • Referral program
  • Vision insurance
  • Volunteer time off

Medical Specialty:

  • Physical & Rehabilitation Medicine

Work Location: In person

To Apply:

To apply for this position, please send a resume and cover letter to Betsy at [email protected].